Data Deletion

Felonk Analytics – User Data Deletion

How to Request Data Deletion

Felonk Analytics allows you to request the deletion of all data we hold that is associated with your account. You can do this in any of the following ways:

Option 1: From Within the App

Sign in to your Felonk Analytics account.
Go to the Accounts page.
Click Disconnect on each connected social media account — this removes all stored tokens and revokes access.
To delete your entire user account and all associated analytics data, contact us at privacy@felonk.co.za.

Option 2: From Facebook

Go to your Facebook App Settings.
Find Felonk Analytics in the list of apps.
Click Remove and select the option to delete all data the app has about you.
Facebook will automatically notify us and we will delete all data associated with your account.

Option 3: Email Us Directly

Send an email to privacy@felonk.co.za with the subject line "Data Deletion Request". Include the email address associated with your Felonk Analytics account. We will process your request and confirm deletion within 5 business days.

What Data Is Deleted?

When we process a data deletion request, we remove the following:

All connected social media account records and encrypted access tokens.
All posts, comments, reactions, and media imported from your connected accounts.
All sentiment analysis scores associated with your content.
All analytics summaries and reports generated for your accounts.
Your user account and profile information (upon full account deletion request).

Data Retention

Once a deletion request is processed, your data is permanently removed from our active database. Backup copies, if any, are purged within 30 days.